At Patagonia Clothing Shop, we are committed to protecting your privacy and ensuring the security of your personal information. Just as we design our performance apparel for reliability and adventure, we approach your data with the same level of care and integrity. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit our website sport-clothings.com or make a purchase from us.
1. Information We Collect
We collect information that helps us provide you with a seamless shopping experience and improve our services. This includes:
- Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, billing address, and payment information (e.g., credit card details processed securely via SSL encryption).
- Transaction Data: Details about the products you purchase, order history, and payment method preferences.
- Technical Information: We automatically collect information such as your IP address, browser type, device information, and pages visited on our site through cookies and similar technologies.
- Communication Data: If you contact our customer care team (e.g., via [email protected]), we may keep records of those communications.
2. How We Use Your Information
Your data allows us to serve you better and enhance your experience as a modern adventurer. We use your information to:
- Process and fulfill your orders, including shipping and returns.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services based on user preferences and behavior.
- Send you updates about new products, promotions, or events (only with your consent).
- Monitor and prevent fraud, unauthorized transactions, and other security issues.
- Comply with legal obligations and enforce our terms of service.
3. Sharing and Disclosure of Information
We value your trust and do not sell your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted partners who assist with payment processing (e.g., PayPal, credit card processors), shipping, marketing, and website operations. These providers are contractually obligated to protect your data.
- Legal Authorities: When required by law or to protect our rights, safety, or property, we may disclose information to comply with legal processes.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided to you.
We ensure all third parties adhere to strict data protection standards.
4. Data Storage and Security
Your data’s security is paramount. We implement robust measures to safeguard your information:
- All sensitive data (e.g., payment information) is encrypted using SSL technology and stored securely.
- We comply with the Payment Card Industry Data Security Standard (PCI-DSS) for handling credit card data.
- Data is stored on secure servers with limited access, and we regularly review our practices to prevent unauthorized access.
- While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and monitor your accounts.
5. Your Rights
As a user, you have rights regarding your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You may update or correct inaccuracies in your data through your account settings or by contacting us.
- Deletion: You can request deletion of your personal data, subject to legal obligations.
- Opt-Out: You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us.
- Data Portability: Upon request, we can provide your data in a structured, machine-readable format.
To exercise these rights, email us at [email protected]. We will respond within a reasonable timeframe, in accordance with applicable laws like the GDPR for EU residents.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience:
- Functional Cookies: These remember your preferences (e.g., language, cart items) to make shopping easier.
- Analytical Cookies: We use tools like Google Analytics to understand how visitors use our site, helping us improve functionality and product offerings.
- Advertising Cookies: These may be used to show you relevant ads based on your interests, both on and off our site.
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
7. International Data Transfers
As a global brand, we serve customers worldwide (excluding Asia and certain remote areas). Your data may be processed in the United States or other countries where our service providers operate. We ensure such transfers comply with data protection laws through safeguards like standard contractual clauses.
8. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has provided us with information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in practices or laws. The updated version will be posted on our website with the effective date. We encourage you to review it periodically.
10. Contact Us
If you have questions about this Privacy Policy or your data, reach out to our dedicated customer care team:
Email: [email protected]
Address: 2490 Birch Street, El Paso, US 79924
We’re here to help you focus on your next adventure, knowing your data is in safe hands.
